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Zoom Zoom Phone Updates

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Here you will find all software, firmware, and hardware updates from Zoom Zoom Phone.

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New Release every
21 days
Critical fixes
5
Security-related releases
50%

Risk factor
A total of 14 updates have been released for Zoom Phone.

Smooth installs %
Minor issues %
Major issues %

Updates

Latest vendor release: Oct 18, 2026

Zoom Phone Logo

This release improves Zoom Phone administration with targeted site filtering, expanded plan assignment through single sign-on, contact search filters, enhanced site controls, and free trial numbers for India and Japan.

Zoom Zoom Phone
Oct 18, 2026
Zoom Zoom Phone
Oct 18, 2026
Zoom Phone Logo

This Zoom Phone release adds new admin controls, AI and SMS enhancements, device provisioning updates, and integration improvements. It also includes multiple bug fixes and notes that two features were rolled back for a future release.

Security update Zoom Zoom Phone
Sep 20, 2026
Security update Zoom Zoom Phone
Sep 20, 2026
Zoom Phone Logo

August 16, 2026 release for Zoom Phone web portal adds AI voicemail escalation and post-call summary workflows, plus admin and analytics improvements. It also includes firmware updates, integration enhancements, and a fix for exported Call Queue Analytics CSV reports.

Security update Zoom Zoom Phone
Aug 16, 2026
Security update Zoom Zoom Phone
Aug 16, 2026
Zoom Phone Logo

Zoom Phone adds A2P SMS registration and messaging support for Japan-based numbers. Admins can enable SMS for native and BYOC numbers after completing the required registration and documentation process.

Zoom Zoom Phone
Aug 5, 2026
Zoom Zoom Phone
Aug 5, 2026
Zoom Phone Logo

Zoom for Microsoft Operator Connect lets administrators provision eligible Zoom-managed phone numbers for Microsoft Teams through the supported Operator Connect integration. Numbers can be managed in the Zoom web portal and, where supported, moved between Zoom Phone and Microsoft Teams without onsite hardware.

Zoom Zoom Phone
Jul 20, 2026
Zoom Zoom Phone
Jul 20, 2026
Zoom Phone Logo

July 19, 2026 Zoom Phone release adds new call history, My Notes transcription, Online Fax email-body support, and Zoom Virtual Agent receptionist management. It also includes device firmware updates, caller ID display changes, and a fix for Phone Super Admin emergency routing permissions.

Security update Zoom Zoom Phone
Jul 19, 2026
Security update Zoom Zoom Phone
Jul 19, 2026
Zoom Phone Logo

June 22, 2026 release notes announce the retirement of the "AI Companion" name. The AI features remain available across Zoom Workplace, and the settings page is renamed to AI.

Zoom Zoom Phone
Jun 22, 2026
Zoom Zoom Phone
Jun 22, 2026
Zoom Phone Logo

Zoom Phone release adds admin controls for virtual agents, call routing, SMS registration, device restrictions, and integrations. It also includes device certification, EOL notices, firmware updates, and multiple client features scheduled for the June 22, 2026 client release.

Security update Zoom Zoom Phone
Jun 21, 2026
June 21, 2026
Security update Zoom Zoom Phone
Jun 21, 2026
June 21, 2026
Zoom Phone Logo

Adds enhanced AI-powered assistance for Zoom Phone in the AI Companion (AIC) panel. Users can ask about calls, voicemails, SMS, call logs, summaries, missed calls, and related support articles.

Zoom Zoom Phone
Jun 1, 2026
Zoom Zoom Phone
Jun 1, 2026
Zoom Phone Logo

Adds admin, device, emergency calling, and integration enhancements. It also includes a fix for Zoom Phone Smart Embed users sending `zp-input-sms` events.

Security update Zoom Zoom Phone
May 17, 2026
Security update Zoom Zoom Phone
May 17, 2026
Zoom Phone Logo

Zoom Phone release adds SMS billing changes, AI Companion enhancements, shared line support for Cisco phones, new Zapier and Zendesk integrations, fax improvements, and device firmware updates. It also fixes Call Queue reporting and CSV download issues.

Zoom Zoom Phone
Apr 19, 2026
Zoom Zoom Phone
Apr 19, 2026
Zoom Phone Logo

March 22, 2026 Zoom Phone release adds voicemail access from phones, expanded country support for virtual numbers, SBC certificate alerts, AI call summary controls, and multiple call queue, SMS, fax, and device management enhancements.

Security update Zoom Zoom Phone
Mar 22, 2026
Security update Zoom Zoom Phone
Mar 22, 2026
Zoom Phone Logo

February 8, 2026 Zoom Phone release adds KYC compliance changes for India, mobile number expansion to 13 countries, separate retention for call summaries, and new integrations and device enhancements. It also includes multiple web portal fixes and firmware lifecycle updates.

Security update Zoom Zoom Phone
Feb 8, 2026
February 8, 2026
Security update Zoom Zoom Phone
Feb 8, 2026
February 8, 2026
Zoom Phone Logo

January 18, 2026 Zoom Phone updates add new SMS, recording, device, and AI Companion capabilities, including SMS delegation, selective call recording, and support for new Yealink and Grandstream devices. Several web portal and client issues were also resolved.

Security update Zoom Zoom Phone
Jan 18, 2026
Security update Zoom Zoom Phone
Jan 18, 2026