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AI enhanced content

Update Summary

August 16, 2026 release for Zoom Phone web portal adds AI voicemail escalation and post-call summary workflows, plus admin and analytics improvements. It also includes firmware updates, integration enhancements, and a fix for exported Call Queue Analytics CSV reports.

Update Details

Security

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Product Information

Vendor: Zoom

Product: Zoom Phone

Product type: Other

Platform: Web

Vendor information published: Aug 16, 2026

Original release notes: View on vendor site

Published on updatealert.io: Aug 21, 2026

Description: Cloud phone service for enterprise voice communication.