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AI enhanced content

Update Summary

Adds enhanced AI-powered assistance for Zoom Phone in the AI Companion (AIC) panel. Users can ask about calls, voicemails, SMS, call logs, summaries, missed calls, and related support articles.

Update Details

New Features

  • Enhanced AI-powered assistance and retrieval for Zoom Phone in the AI Companion (AIC) panel.
  • Supports questions about calls, voicemails, SMS, call summaries, missed calls by line type, and contextual analysis from call logs.
  • Provides access to relevant support articles for phone service management.

Hints

  • Available in the Zoom Workplace app.
  • Users can interact with the AI Companion panel to manage and analyze Zoom Phone services.

Product Information

Vendor: Zoom

Product: Zoom Phone

Product type: Other

Platform: Web

Vendor information published: Jun 1, 2026

Original release notes: View on vendor site

Published on updatealert.io: Jun 3, 2026

Description: Cloud phone service for enterprise voice communication.