Veeam Backup Veem Update Version 9.2.1.33875
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Update Summary
Veeam Service Provider Console 9.2.1 (Version 9.2.1.33875) is a maintenance release with updated system requirements, upgrade guidance, and extensive known issues across integrations, billing, reporting, and REST API behavior.
Update Details
Security
- Security note: use trusted security certificates only; updating a self-signed certificate requires manually re-accepting the connection on all management agents.
- Disabling the PowerShell toggle while an active remote PowerShell session exists can freeze the console temporarily and repeatedly show a reconnect message; close sessions first.
Known Issues
- Special characters are not supported in user login names.
- Managed computer hostnames cannot exceed 15 characters.
- Shift+Click multi-row selection is not supported.
- Domain user login to the VSPC web site is not supported when a managed company has the same name as the user's domain.
- Microsoft SQL Server with case-sensitive collation is not supported.
- Veeam Backup & Replication servers using IPv6 are not supported by the backup portal.
- Site administrators do not have access to hosted Veeam Backup for Microsoft 365 server data.
- Operator roles cannot edit resources of managed Veeam Cloud Connect tenants.
- Users with the Company Tenant role cannot access Reports in the web UI.
- Veeam Intelligence is not available for the ConnectWise Manage plug-in and backup agent self-service recovery portal.
- After upgrading to Veeam Service Provider Console 9.2, some company location region names with incorrect characters are not automatically corrected.
- Agent deployment via third-party applications is removed from views after license revocation or uninstall until the management agent is reinstalled and the agent is registered again.
- Changing the tenant name for a backup agent sending backups to a cloud repository can lose restore point information.
- Backup jobs edited in the backup agent UI may discard excluded volumes configured in the VSPC web UI.
- Backup jobs that fail before processing starts may remain shown as running until full data collection completes.
- Custom variables in backup policies cannot be edited in the backup agent UI.
- Backup job and settings reconfiguration can fail when the Windows UTF-8 beta language option is enabled.
- Automatic installation of backup agents on x86 systems is not supported.
- After installation, the VSPC server may need up to 10 minutes to download required Linux agent packages before portal-based installation works.
- Backup agents on PowerPC hosts are not supported.
- Agents managed by Veeam Backup & Replication synchronize data once a day; manage them with VSPC to avoid this limitation.
- Upgrading Veeam Agent for Mac on macOS earlier than 11.0 fails only at the final step.
- Support log download from remote backup servers may fail and require manual retrieval from the backup console.
- Job scheduling column does not display data for Nutanix AHV jobs.
- Remote installation of hotfixes and cumulative patches may fail on highly loaded Veeam Backup & Replication servers.
- Download traffic for backup agents managed by Veeam Backup & Replication cannot be measured when jobs target object storage.
- Application-aware processing options in the self-service portal require Veeam Backup & Replication 12.2 or later.
- Guest file system indexing and malware detection in the self-service portal require Veeam Backup & Replication 12.1.2 or later.
- NAS backup job Backup Size may include both restore points and short-term copies when archiving is enabled.
- Automatic upgrade of remote Veeam Backup & Replication servers to 13.0.1 may require manual file-share upgrade in some mixed-version scenarios.
- Antivirus SSL/TLS inspection may block gRPC and PowerShell communication between Veeam Backup & Replication and management agents.
- Opening a PowerShell session from VSPC to a backup server does not work if the Management Agent service runs under a non-Local System account.
- Veeam Backup & Replication 12.3 or earlier cannot be connected through the service-provider checkbox due to an untrusted digital signature.
- Remote High Availability clusters require the service provider to be added on both nodes before cluster assembly.
- Creating or editing backup copy jobs for Nutanix, Proxmox, Scale Computing HyperCore, or oVirt/KVM using the new proxied wizards in Veeam Backup & Replication 13.0.1 is not supported.
- Redirect wizards may open slowly because of communication delays between the management agent and the server.
- Opening a backup appliance UI on VSPC installed on Windows Server 2012 is not supported.
- New public cloud backup appliance versions may run in compatibility mode until VSPC is updated.
- Deleting backup restore points manually from a cloud repository causes incorrect quota reporting.
- Deleting backups from a cloud repository is not supported for renamed tenants.
- Restoring from backup or backup copy jobs using Veeam Cloud Connect as the target is not supported.
- Cloud repositories are not available for selection in the new proxied job wizards due to visibility restrictions.
- Cloud Connect log ZIP archives may not open with some tools such as WinZIP and may require 7-Zip.
- After applying a cloud backup policy using Cloud Director tenants or sub-tenants, tenant credentials must be specified before using the job.
- License keys cannot be remotely installed in Veeam ONE when services run under LocalSystem.
- The Delete Alarm action in VSPC does not remove the alarm record from the managed Veeam ONE server.
- Repeated Veeam ONE alarms may only show the most recent trigger in Active Alarms.
- Personal sites cannot be selected in backup jobs created in the VSPC UI for Veeam Backup for Microsoft 365.
- Jobs with newly created Microsoft 365 objects added in the server console cannot be edited immediately in VSPC.
- RPO and SLA filters may show different object counts because personal sites and users are handled differently.
- Scheduled backup time in the portal UI may differ from the actual start time under certain conditions.
- Personal sites are not displayed in the SLA report and widget.
- On-premises and hybrid Microsoft 365 organizations are not supported by the backup portal.
- After reinstalling a management agent on a Veeam Backup for Microsoft 365 server, restore point counts may be incorrect until full synchronization is run.
- A service provider cannot assign backup policies created by the managed client until the policy is copied first.
- Migrating management agents between companies is not supported.
- The management agent does not support connection through client proxy servers.
- After management agent failover, custom credentials used for discovery and installation may need to be reapplied.
- Management agents cannot be reassigned from a client company to the service provider company using Set Company.
- Installing the Veeam Management Agent on macOS earlier than 11.0 fails at the final step.
- After upgrading to VSPC 9.1, management agents on Oracle Linux 6 and RHEL 6 become inaccessible due to glibc requirements.
- Active Directory discovery may take a long time for large domains.
- Discovery of cloned machines with the same BIOS UUID may fail.
- Discovery rules exclude computers running Veeam Cloud Connect.
- Alarm timestamps may differ from actual event times.
- The VM without backup alarm is not triggered for VMs in jobs with no successful sessions in the past period.
- After reinstall, server migration, or database restore, alarm script execution is disabled until the configuration override is added back.
- File to Tape jobs may temporarily report failed status when started twice.
- Some newly collected jobs may show
-as status until data collection completes. - Job and restore point information for backup agents managed by Veeam Backup & Replication is based on the agent time zone.
- The unsupported license deployment alarm is not triggered for the VSPC server.
- RPO and SLA widgets do not contain data for objects added to a job but never processed.
- Session States does not display data about CDP policies.
- Invalid protected data size may be displayed for backup agents on unsupported x86 OS versions.
- After upgrading from v8.1 to v9, Session States widget counts may differ from exported CSV counts on the upgrade day.
- Storage Vault Data on the Trends page does not break down usage by company for hosted Veeam Backup & Replication jobs.
- Hardware plans with unlimited RAM are excluded from the quota usage dashboard.
- Rejected computers are ignored in billing reports.
- Billing reports stop tracking certain agent backups if the target changes from cloud to non-cloud repository.
- Used Storage Quota reports may be incorrect when a GFS restore point is removed manually.
- Data Transfer Out is not calculated for VM replicas from unmanaged backup servers.
- Reseller subscription plans may not be preserved if a company is removed from the reseller.
- Computers added to protection groups and never successfully run are treated as servers in invoices and billing data.
- Widget totals may be incorrect when subscription plans use different currencies.
- Download traffic is not measured for full health check operations triggered by backup agent jobs.
- Download traffic is not measured for volume-level restores for a backup agent.
- For correct billing, file shares should be registered individually instead of registering the file server itself.
- Agents added individually to a hosted Veeam Backup & Replication server and targeting local folders or shares are always assigned to My Company in usage reports and invoices.
- After upgrading to VSPC v9, free-of-charge resources are assigned to remote client locations in subscription plan settings.
- The Round up for storage usage cost setting may revert after upgrade if it was the only changed setting.
- When Veeam Cloud Connect is migrated to another server, reseller-managed companies and resources are removed from that reseller.
- Reinstalling the management agent on the Veeam Cloud Connect server removes reseller references from managed companies.
- Backup servers deleted during a reporting month are not tracked in usage reports and license usage statistics.
- License usage from hosted locations is reported as remote locations usage in invoices.
- Site administrators do not have access to the VSPC plugin library.
- Localization changes in VSPC are not propagated to plug-ins such as ConnectWise Manage, File-Level Restore, and Veeam Intelligence.
- Companies with Not Approved or Credit Hold states are not displayed in the ConnectWise Manage plug-in UI.
- ConnectWise Manage tickets created from backup alarms contain missed RPO information as of threshold breach time.
- Monitoring services in the backup portal subscription plan are not synchronized with ConnectWise Manage billing.
- Upgrade is not supported when the configuration database and SQL Server instance have different collation settings.
- After upgrade, custom settings in service and web UI config files are reset to defaults.
- After upgrading to VSPC 9.2, the custom localization bundle is reset to English and must be updated with new keys and re-applied.
- After upgrading to VSPC 9.2, the Protected Data page may show no drilldown data for file shares, file servers, or VM backup copy jobs until a full resync is run.
- The REST API swagger page might not load in Mozilla Firefox under certain conditions.
- REST API endpoints may fail when cloned managed servers are present until installation IDs are changed.
Hints
- VSPC 9.2 supports automated in-place upgrade from version 9.1 and preserves product settings and configuration.
- Before upgrading, close all active web UI sessions and back up the SQL Server configuration database.
- VSPC cannot be installed on Windows Server Core.
- Download the latest ISO from the Veeam Service Provider Console download page and run
Setup.exefrom the mounted ISO. - For large-scale distributed environments, follow the Deployment Guide sizing recommendations.
- Remote network discovery requires firewall rules for SMB-In on TCP 445, WMI-In, Remote Scheduled Tasks Management, TCP 6180 for cloud gateways, and TCP 22 for Linux SSH.
- After installing VSPC, Linux agent package downloads may take up to 10 minutes before portal-based installation is available.
- For Oracle Linux 8 with UEK R7 and Oracle Linux 9 with UEK R8, see the referenced Veeam KB articles for agent installation guidance.
- After upgrading to VSPC 9.2, run Data Collection > Full Resync on affected backup servers if Protected Data drilldown is empty.
- To restore custom localization after upgrading to 9.2, update the bundle with the new localization keys and re-apply it.
- For correct billing, register file shares individually in hosted Veeam Backup & Replication environments.
Links
-
Download Veeam Service Provider Console ISO
https://www.veeam.com/service-provider-availability-console.html
Product Information
Vendor: Veeam Backup
Product: Veem
Product type: Other
Platform: Windows
Version: 9.2.1.33875
Vendor release date: May 27, 2026
Original release notes: View on vendor site
Published on updatealert.io: Jun 4, 2026
Description: Backup and recovery software for virtual, physical, and cloud workloads.