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Microsoft Teams Update

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Update Summary

Microsoft Teams admin features for Teams and Teams admin center add automatic recording and transcription for Teams Call Queues. Administrators can enable it per queue in Teams Admin Center or PowerShell, with recordings stored in SharePoint and accessible in the Queues app call history.

Update Details

New Features

  • Automatic recording and transcription for Teams Call Queues.
  • Per-queue admin controls in Teams Admin Center or PowerShell, including recording, transcription, and agent access to recordings.

Hints

  • Recordings are stored in SharePoint.
  • Calls answered by agents are automatically recorded when the feature is enabled.

Product Information

Vendor: Microsoft

Product: Teams

Product type: Service

Platform: Web

Vendor release date: Aug 26, 2026

Original release notes: View on vendor site

Published on updatealert.io: Aug 27, 2026

Description: Collaboration app for meetings, chat, calling, and teamwork.

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