Microsoft Teams Update
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Update Summary
Microsoft Teams admin features for Teams and Teams admin center add automatic recording and transcription for Teams Call Queues. Administrators can enable it per queue in Teams Admin Center or PowerShell, with recordings stored in SharePoint and accessible in the Queues app call history.
Update Details
New Features
- Automatic recording and transcription for Teams Call Queues.
- Per-queue admin controls in Teams Admin Center or PowerShell, including recording, transcription, and agent access to recordings.
Hints
- Recordings are stored in SharePoint.
- Calls answered by agents are automatically recorded when the feature is enabled.
Product Information
Vendor: Microsoft
Product: Teams
Product type: Service
Platform: Web
Vendor information published: Aug 26, 2026
Original release notes: View on vendor site
Published on updatealert.io: Aug 27, 2026
Description: Collaboration app for meetings, chat, calling, and teamwork.