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Google Cloud Update Version Siemplify: Version 109.0

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Update Summary

Cover new features across BigQuery, Compute Engine, Google Cloud Contact Center as a Service, VMware Engine, and Google SecOps Marketplace. Highlights include Gemini Cloud Assist in BigQuery, autoscaler stabilization periods in MIGs, new contact center reporting metrics, and Siemplify version 109.0.

Update Details

Bug Fixes

  • Restored support for the AI.KEY_DRIVERS function in BigQuery Preview.
  • Fixed Repeat Contact % values exceeding 100% in the Queue Performance - Calls dashboard.
  • Fixed Date filter behavior in Explores when is on or after was used with an absolute date.
  • Removed the Total Logged in Time metrics tile from the Agent Availability dashboard.
  • Fixed missing language labels in advanced reporting dashboards.
  • Fixed incorrect chat ID display in the Virtual Agent Chats table when filtering by chat ID.
  • Fixed missing or blank disposition codes for outbound calls in the Call Agent Metrics (Historical) dashboard.
  • Refactored the Attach Playbook to Alert action in Siemplify.

New Features

  • BigQuery: Monitor performance, analyze capacity, and optimize costs with Gemini Cloud Assist in Preview.
  • Compute Engine: Configure the stabilization period for autoscaled managed instance groups to control how quickly instances are deleted after load decreases.
  • Google Cloud Contact Center as a Service: Added Child Queues filtering for dashboards and Explores.
  • Google Cloud Contact Center as a Service: Added real-time metrics to the Agent & Queue Status (Live) Explore, including In Call, Available / Waiting, and Contacts in Queue.
  • Google Cloud Contact Center as a Service: Added direct CRM links to CSAT scores from CSAT dashboards.
  • Google Cloud Contact Center as a Service: Added new metrics tiles to Real-time Queue Monitoring - Calls.
  • Google Cloud Contact Center as a Service: Added Interaction Type filtering and columns to Queue Performance dashboards.
  • Google Cloud Contact Center as a Service: Added repeat contact columns to Queue Performance dashboards.
  • Google Cloud VMware Engine: VMware Engine ve2 node type is now available in Mexico City (northamerica-south1).

Hints

  • BigQuery AI.KEY_DRIVERS is in Preview.
  • Compute Engine stabilization period applies to autoscaled managed instance groups.
  • Contact Center dashboards and Explores now support Child Queues filtering where Queue Name is available.
  • Siemplify version 109.0 includes code changes for Attach Playbook to Alert.
Product Information

Vendor: Google

Product: Cloud

Product type: Other

Platform: Web

Version: Siemplify: Version 109.0

Vendor release date: Jun 11, 2026

Published on updatealert.io: Jun 12, 2026

Description: Cloud platform for compute, data, networking, and developer services.

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