Cisco RoomOS 11 Update Version RoomOS 11.37.1.2

RoomOS 11.37.1.2 and RoomOS 11.37.1.0 add customizable closed captions and a new option to lock the About this device menu. The release also includes multiple fixes for audio, standby, brightness, crashes, and meeting interoperability.

• Fixed audio distortion on Room 55 devices when content is shared.
• Fixed inability to lock the About this device menu in Settings.
• Fixed a paired device preventing the codec from entering standby.
• Fixed dimmed Display and Room Navigator brightness after wake-up.
• Fixed call drops caused by a crash in ThousandEyes Agent.
• Fixed out-of-memory reboots after repeated hotplug events.
• Fixed annotation on shared content not working for some resolutions when sharing through Webex App on macOS.
• Fixed poor audio quality in Music Mode during WebRTC Google Meet calls.
• Fixed webinar join failures when Webex App connects with a device.
• Fixed group and speaker mode not working as expected in a Webex meeting.

• Customizable closed captions with Small, Medium, or Large font sizes and Light or Dark appearance.
• New setting to lock the About this device menu via UserInterface SettingsMenu Pages About Mode = Locked.

• The small closed-caption font size remains the default.
• To lock the About this device menu, set UserInterface SettingsMenu Pages About Mode to Locked.

Product Information

Vendor: Cisco

Product: RoomOS

Version: RoomOS 11.37.1.2

Release date: Apr 16, 2026